Insurance Customer Service Specialist — Growth & Perks

Brody Jackson - State Farm Agent; Athens (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Brody Jackson - State Farm Agent invites a Customer Service Representative to join a growing team in Athens, AL. You will deliver exceptional service by answering inquiries, processing changes, and assisting with claims while maintaining accurate records and building trust with community members.

We value teammates who communicate well, stay organized, and are motivated to help others. Benefits include PTO, health coverage, and opportunities for advancement within a supportive office culture.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking abilities.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented & multitask

Previous customer service experience

Job description

Brody Jackson - State Farm Agent invites a Customer Service Representative to join a growing team in Athens, AL. You will deliver exceptional service by answering inquiries, processing changes, and assisting with claims while maintaining accurate records and building trust with community members.

We value teammates who communicate well, stay organized, and are motivated to help others. Benefits include PTO, health coverage, and opportunities for advancement within a supportive office culture.