Insurance & Customer Service Specialist - Growth & Impact

Octavius Smith - State Farm Agent; Stone Mountain (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Donation matching

Opportunity for advancement

Paid time off

Parental leave

Training & development

Wellness resources

Job summary

Octavius Smith - State Farm Agent is looking for a Multiline Representative in Stone Mountain, GA. This role is pivotal in helping customers understand their needs and providing tailored product information. We're committed to delivering meaningful support to our community and cultivating strong customer relationships.

The ideal candidate is a relationship-builder who is detail-oriented and thrives in a fast-paced environment. Prior customer service experience and the ability to obtain insurance licenses are necessary to succeed in this role.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations and follow-up activities.
• Participate in community marketing efforts.
• Maintain accurate records for a consistent customer experience.
• Collaborate with team members to achieve objectives.

Skills

Written communication skills

Verbal communication skills

Organizational abilities

Customer service experience

Job description

Octavius Smith - State Farm Agent is looking for a Multiline Representative in Stone Mountain, GA. This role is pivotal in helping customers understand their needs and providing tailored product information. We're committed to delivering meaningful support to our community and cultivating strong customer relationships.

The ideal candidate is a relationship-builder who is detail-oriented and thrives in a fast-paced environment. Prior customer service experience and the ability to obtain insurance licenses are necessary to succeed in this role.