Multi-Line Representative - State Farm Agent Team Member

Octavius Smith - State Farm Agent; Stone Mountain (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Donation matching

Opportunity for advancement

Paid time off

Parental leave

Training & development

Wellness resources

Job summary

Octavius Smith - State Farm Agent is looking for a Multiline Representative in Stone Mountain, GA. This role is pivotal in helping customers understand their needs and providing tailored product information. We're committed to delivering meaningful support to our community and cultivating strong customer relationships.

The ideal candidate is a relationship-builder who is detail-oriented and thrives in a fast-paced environment. Prior customer service experience and the ability to obtain insurance licenses are necessary to succeed in this role.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with new and existing customers.
• Support daily office operations and follow-up activities.
• Participate in community marketing efforts.
• Maintain accurate records for a consistent customer experience.
• Collaborate with team members to achieve objectives.

Skills

Written communication skills

Verbal communication skills

Organizational abilities

Customer service experience

Job description

Benefits:

• Bonus based on performance
• Donation matching
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Wellness resources

You May Be a Great Fit as a Multiline Representative at Octavius Smith - State Farm Agent if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Stone Mountain, GA 30087

At Octavius Smith - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.