Insurance & Customer Care Advocate - Growth & Impact

Jimmy Watts - State Farm Agent; Columbus (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Supplement Benefits

Life Insurance

Health Insurance Stipend

Paid time off

Training & development

Bonus based on performance

Job summary

Jimmy Watts - State Farm Agent in Columbus, GA is seeking a Multiline Representative who will help clients protect what matters most. You will listen to needs, explain auto/home/life/health products, and build lasting relationships with customers.

This role emphasizes service excellence, local community involvement, and growth through guided sales conversations. Prior customer service is preferred; state insurance licenses are required or obtainable.

Qualifications

• Excellent written and verbal communication.
• Strong organizational and multitasking abilities.
• Ability to thrive in a fast-paced environment.
• Previous customer service or insurance exposure preferred.
• Must be able to obtain insurance licenses as required by state.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Assist in developing relationships with new and existing customers across product lines.
• Support daily office operations including documentation, scheduling, and follow-ups.
• Participate in marketing efforts to promote community awareness.
• Maintain accurate records for a consistent customer experience.
• Collaborate with team to achieve office objectives.

Skills

Communication

Organizational

Detail-oriented

Customer service experience

Sales conversations

Team collaboration

Education

High school diploma or equivalent

State insurance license (or ability to obtain)

Job description

Jimmy Watts - State Farm Agent in Columbus, GA is seeking a Multiline Representative who will help clients protect what matters most. You will listen to needs, explain auto/home/life/health products, and build lasting relationships with customers.

This role emphasizes service excellence, local community involvement, and growth through guided sales conversations. Prior customer service is preferred; state insurance licenses are required or obtainable.