Insurance Customer Service Specialist - Growth & Benefits

Tyler Johnson Insurance - Allstate; Walnut Creek (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Tyler Johnson Insurance - Allstate in Walnut Creek is seeking a dependable Customer Service Representative to support clients with policy inquiries and ensure a positive service experience. This full-time role requires strong communication and problem-solving skills, as well as a customer-first mindset. The position offers competitive compensation, training support, and opportunities for advancement within the agency.

Qualifications

• Previous experience in customer service is preferred.
• Ability to communicate effectively with customers.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Assist customers with policy questions and coverage information.
• Process policy updates, renewals, and documentation requests.
• Respond to customer inquiries by phone and email.

Skills

Customer service experience

Communication skills

Problem-solving skills

Detail-oriented

Organizational abilities

Job description

Tyler Johnson Insurance - Allstate in Walnut Creek is seeking a dependable Customer Service Representative to support clients with policy inquiries and ensure a positive service experience. This full-time role requires strong communication and problem-solving skills, as well as a customer-first mindset. The position offers competitive compensation, training support, and opportunities for advancement within the agency.