Insurance Customer Service Specialist — Growth & Benefits

Steven Wang; Irvine (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Steven Wang - State Farm Agent is seeking a motivated Customer Service Representative to deliver outstanding support to policyholders in Irvine. You will answer inquiries, provide policy information, and help customers navigate changes and claims with accuracy and empathy.

Join a community-focused agency where teamwork, reliability, and proactive service are valued. This full-time position offers growth opportunities and the chance to contribute to community safety and satisfaction daily.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Customer service

Job description

Steven Wang - State Farm Agent is seeking a motivated Customer Service Representative to deliver outstanding support to policyholders in Irvine. You will answer inquiries, provide policy information, and help customers navigate changes and claims with accuracy and empathy.

Join a community-focused agency where teamwork, reliability, and proactive service are valued. This full-time position offers growth opportunities and the chance to contribute to community safety and satisfaction daily.