Insurance Customer Service Representative Account Executive

Ilbigi; Illinois; On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Life Insurance

Paid Time Off

Volunteer Hours

Professional Development Assistance

Referral Program

Onsite Gym

Flex hours

Bonus Pay

Commissions, if licensed

Job summary

Ilbigi is hiring for the role of Insurance Customer Service Representative Account Executive based in Illinois. This position requires a positive attitude, excellent communication skills, and a willingness to learn about insurance products. Responsibilities include answering calls about insurance policies, verifying customer coverage, and providing solutions. The role offers benefits such as health insurance, retirement plans, and flexible work-from-home options. Compensation ranges from $40,000 to $80,000 annually, depending on experience and licensing.

Qualifications

• Positive attitude and desire to connect with like-minded professionals.
• Ability to engage in social media and marketing efforts.
• Must possess an insurance license.

Responsibilities

• Answer incoming calls related to insurance policies.
• Process client policy modifications accurately.
• Verify coverage for new customers.
• Track customer inquiries and follow up.
• Stay informed on marketing efforts and product inquiries.
• Provide appropriate solutions and follow up on issues.

Skills

Knowledge of insurance products

Knowledge of Microsoft Office

Active listening

Interpersonal skills

Communication skills

Job description

Insurance Customer Service Representative Account Executive

Working in the insurance industry can be a rewarding place for you to build a career. We are seeking team members who are FUN, PASSIONATE, DRIVEN, LOYAL, you DO THE RIGHT THING, and DO WHAT YOU SAY!

Do you enjoy talking with people, making a difference in the community, flexibility, gaining continuous knowledge and education, proactively solving issues? What about providing service and recommendations to clients while providing custom solutions to help protect what is important to them? We offer this at AAdvantage Insurance Group!

Office Perks

• We also promote wellness with an onsite gym for use.
• We like to have fun and have a social lounge area in the building.
• We encourage our team to take part in learning events such as webinars and conferences and team building events.

Main Responsibilities

• Answer incoming call questions about insurance policies and insurance coverage issues or transferring them to the appropriate department.
• Demonstrate accuracy in processing client policy modifications based on the data given.
• Verify new customers coverage and present policyholders with proof of insurance paperwork.
• Keep track of all customer inquiries and follow up to verify that all questions are answered.
• Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available.
• Present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved.

Preferred Elements

• Knowledge of insurance products
• Knowledge of Microsoft Office
• Happy to engage and participate in social media ads, videos, and tradeshows
• Insurance License

Requirements

• Positive Attitude
• Desire to be around likeminded professionals
• Excellent active listening, interpersonal, and communication skills

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Retirement Plan
• Life Insurance
• Paid Time Off
• Volunteer Hours
• Professional Development Assistance
• Referral Program
• Potential Remote work hours
• Bonus Pay
• Commissions, if licensed
• Onsite Gym
• Flex hours
• You will be part of the “A” Team

Flexible work from home options available.

Compensation: $40,000.00 - $80,000.00 per year