Insurance Customer Service Rep - Training, Growth & Flex

Patrick McGuire - Farm Bureau Agent; Clio (MI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Full training and mentorship provided

Bonus and commission opportunities

Career growth and advancement

Supportive, team-oriented environment

Strong ties to Clio community

Work-life balance

Job summary

Patrick McGuire Farm Bureau Insurance is seeking an Insurance Customer Service Representative who enjoys working with people, building relationships, and delivering exceptional service. You will help clients protect what matters most while supporting community relationships in Clio, MI.

No prior insurance experience is required as comprehensive training and mentorship are provided. Competitive compensation with bonus/commission opportunities and pathways for career growth are offered within a

Qualifications

• Positive, professional attitude and customer-focused approach.
• Strong communication and interpersonal skills.
• Ability to build relationships with clients.
• Self-motivated and eager to learn.
• Detail-oriented with solid organizational skills.
• Comfortable learning new technology and computer systems.
• Strong problem-solving abilities and teamwork mindset.
• Insurance license preferred or to be obtained upon hire.

Responsibilities

• Build and maintain strong relationships with customers.
• Assist clients with policy questions, reviews, and service requests.
• Educate customers on insurance products and coverage options.
• Identify customer needs and recommend appropriate insurance solutions.
• Schedule appointments for agents.
• Support customer retention through proactive service.
• Maintain accurate customer records and documentation.
• Collaborate with team members to achieve agency goals.

Skills

Customer service

Communication

Relationship building

Teamwork

Attention to detail

Problem solving

Learning new technology

Tools

CRM software

Computer systems

Job description

Patrick McGuire Farm Bureau Insurance is seeking an Insurance Customer Service Representative who enjoys working with people, building relationships, and delivering exceptional service. You will help clients protect what matters most while supporting community relationships in Clio, MI.

No prior insurance experience is required as comprehensive training and mentorship are provided. Competitive compensation with bonus/commission opportunities and pathways for career growth are offered within a