Insurance Customer Service Rep - Growth-minded

Adam Lemmert - State Farm Agent; Greensboro (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Adam Lemmert - State Farm Agent in Greensboro, NC seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and assist with policy changes. You will coordinate with the agent team to support community needs and drive agency growth.

The role emphasizes empathy, attention to detail, and a sales-minded approach, with opportunities for advancement and a focus on customer experiences and problem solving.

Qualifications

• Willing to obtain a Property and Casualty Insurance License.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Customer-focused with a desire to help people.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Attention to detail

Empathy

Sales-minded

Education

Property and Casualty Insurance License

Job description

Adam Lemmert - State Farm Agent in Greensboro, NC seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and assist with policy changes. You will coordinate with the agent team to support community needs and drive agency growth.

The role emphasizes empathy, attention to detail, and a sales-minded approach, with opportunities for advancement and a focus on customer experiences and problem solving.