Insurance Customer Service Pro — Flexible Schedule & Growth

Amanda Hagood - State Farm Agent; Raleigh (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Health insurance

PTO

Training & development

Flexible schedule

Advancement opportunities

Job summary

Amanda Hagood - State Farm Agent in Raleigh is seeking a Customer Service Representative to deliver exceptional experiences, answer inquiries, and support policy changes. You will coordinate with agency team members and help communities access reliable protection.

This role emphasizes accuracy, empathy, and proactive service; prior customer service is preferred. The position offers growth within a supportive agency culture, with training opportunities and a path toward advancement.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Amanda Hagood - State Farm Agent in Raleigh is seeking a Customer Service Representative to deliver exceptional experiences, answer inquiries, and support policy changes. You will coordinate with agency team members and help communities access reliable protection.

This role emphasizes accuracy, empathy, and proactive service; prior customer service is preferred. The position offers growth within a supportive agency culture, with training opportunities and a path toward advancement.