Insurance Customer Service Rep | Growth & Advancement
ROSS INSURANCE AGENCY INC
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Benefits offered by this job
Job summary
ROSS INSURANCE AGENCY INC is seeking a professional Customer Service Representative in New York. You will ensure customers have a positive experience, respond to inquiries, maintain records, and deliver excellent service while becoming familiar with insurance products.
The ideal candidate is detail-oriented, friendly, and organized, with basic knowledge of Microsoft Office. The role involves communicating with clients about quotes, policies, payments, and other services, and coordinating
Qualifications
- Active NYS DFS Property & Casualty license
- Knowledge of insurance products
- High school diploma/GED required; Bachelor’s degree preferred
- Excellent customer service skills
- Highly organized with strong time management skills
- Familiarity with Microsoft Office and other software applications
Responsibilities
- Answer customer questions via phone, email, and in-person
- Assist clients with new quotes, updating policies, payments, and other services
- Schedule appointments and maintain calendar
- Maintain detailed records of client interactions
- Review coverage quotes and policy renewals
- Collaborate with colleagues to provide comprehensive customer service
Skills
Education
Tools
Job description
ROSS INSURANCE AGENCY INC is seeking a professional Customer Service Representative in New York. You will ensure customers have a positive experience, respond to inquiries, maintain records, and deliver excellent service while becoming familiar with insurance products.
The ideal candidate is detail-oriented, friendly, and organized, with basic knowledge of Microsoft Office. The role involves communicating with clients about quotes, policies, payments, and other services, and coordinating
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