Insurance Client Services Specialist

Mendoza Agency Inc; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Tuition assistance

Professional development

Job summary

A growing insurance agency in New York City is seeking a Customer Service Representative to ensure positive experiences for clients. Responsibilities include servicing existing clients, answering inquiries, and maintaining accurate records. Candidates should have a strong knowledge of insurance products, excellent communication skills, and a minimum of two years in commercial lines insurance account management. Competitive pay and various benefits are offered.

Qualifications

• Minimum of two years of commercial lines insurance account management experience.
• Hold the insurance license required by your state.
• Demonstrate strong knowledge of insurance products and industry operations.

Responsibilities

• Provide service to existing clients related to updating policies, providing quotes, and answering questions.
• Answer customer calls regarding new or existing insurance policies and service claims.
• Collaborate with team members and mentor staff.

Skills

Insurance knowledge

Customer focus

Communication skills

Attention to detail

Problem-solving skills

Education

Bachelor’s Degree or comparable work experience

Job description

A growing insurance agency in New York City is seeking a Customer Service Representative to ensure positive experiences for clients. Responsibilities include servicing existing clients, answering inquiries, and maintaining accurate records. Candidates should have a strong knowledge of insurance products, excellent communication skills, and a minimum of two years in commercial lines insurance account management. Competitive pay and various benefits are offered.