Insurance Customer Service Rep — Flexible Schedule & Growth

Lane Madsen - State Farm Agent; Dubuque (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

401(k) matching

Competitive salary

Flexible schedule

Performance bonus

Job summary

Lane Madsen - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to clients, answer inquiries, and support team members in a growing insurance and financial services office.

The role emphasizes communication, attention to detail, and the ability to multitask across records, requests, and follow-ups, with opportunities for advancement and a constructive work environment.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Dedicated to customer service.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Interpersonal skills

Detail-oriented

Job description

Lane Madsen - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to clients, answer inquiries, and support team members in a growing insurance and financial services office.

The role emphasizes communication, attention to detail, and the ability to multitask across records, requests, and follow-ups, with opportunities for advancement and a constructive work environment.