Insurance Customer Service Pro – Growth & PTO

State Farm; Long Beach (CA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Hiring Bonus

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training and development

Job summary

Jose Olguin State Farm Agent is seeking a Customer Service Representative to join our agency team in Long Beach, CA. In this full-time role you will handle customer inquiries, process policy changes, and support claims while delivering friendly, accurate service.

We value reliability, bilingual Spanish is preferred, and there are opportunities for advancement, bonuses, and paid time off. Training and development are provided to help you grow with our community-focused team.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail orientation

Customer service experience

Job description

Jose Olguin State Farm Agent is seeking a Customer Service Representative to join our agency team in Long Beach, CA. In this full-time role you will handle customer inquiries, process policy changes, and support claims while delivering friendly, accurate service.

We value reliability, bilingual Spanish is preferred, and there are opportunities for advancement, bonuses, and paid time off. Training and development are provided to help you grow with our community-focused team.