Customer Service Representative - State Farm Agent Team Member

State Farm; Long Beach (CA); Sur place; USD 40 000 - 45 000; Plein temps

Avantages offerts par ce poste

Hiring Bonus

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training and development

Résumé du poste

Jose Olguin State Farm Agent is seeking a Customer Service Representative to join our agency team in Long Beach, CA. In this full-time role you will handle customer inquiries, process policy changes, and support claims while delivering friendly, accurate service.

We value reliability, bilingual Spanish is preferred, and there are opportunities for advancement, bonuses, and paid time off. Training and development are provided to help you grow with our community-focused team.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication skills

Detail orientation

Customer service experience

Description du poste

Customer Service Representative - State Farm Agent Team Member

Full Time in Long Beach - CA

Replies within 24 hours

• Hiring Bonus
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

At Jose Olguin State Farm, we believe a great workplace should help you grow both professionally and personally. With 25 years of State Farm experience, our team offers an opportunity to build valuable insurance and financial services expertise, develop strong relationship-building skills, and make a meaningful difference in the lives of our customers.

You’ll be part of an agency that values learning, teamwork, community, and personal growth—with the opportunity to build a rewarding career while helping others plan and protect their futures. If you’re motivated to learn, grow, and make an impact, we’d love to have you join our team.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Jose Olguin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $45,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Long Beach - CA

Responsive recruiter Replies within 24 hours

Benefits

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

At Jose Olguin State Farm, we believe a great workplace should help you grow both professionally and personally. With 25 years of State Farm experience, our team offers an opportunity to build valuable insurance and financial services expertise, develop strong relationship-building skills, and make a meaningful difference in the lives of our customers.

You’ll be part of an agency that values learning, teamwork, community, and personal growth—with the opportunity to build a rewarding career while helping others plan and protect their futures. If you’re motivated to learn, grow, and make an impact, we’d love to have you join our team.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Jose Olguin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation $40,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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Make a difference in your community every day.

Gain confidence and grow your dream career.

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