Insurance Customer Service Pro — Growth & Bonus

Christopher Hodges - State Farm Agent; Franklin (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Christopher Hodges State Farm in Franklin, TN seeks a Customer Service Representative to deliver exceptional support to policyholders and community members. You will handle inquiries, explain policy options, and coordinate with the agency team to resolve issues efficiently.

Ideal candidates are customer-focused, empathetic, and detail-oriented, with a willingness to learn and grow within the agency. This role offers training and development, with opportunities for internal advancement based on

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Multitasking

Team collaboration

Job description

Christopher Hodges State Farm in Franklin, TN seeks a Customer Service Representative to deliver exceptional support to policyholders and community members. You will handle inquiries, explain policy options, and coordinate with the agency team to resolve issues efficiently.

Ideal candidates are customer-focused, empathetic, and detail-oriented, with a willingness to learn and grow within the agency. This role offers training and development, with opportunities for internal advancement based on