Insurance Customer Service Advocate | Flexible Schedule

Joseph Chambers - State Farm Agent; Pelham (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Joseph Chambers - State Farm Agent in Pelham, AL is seeking a friendly, customer-focused teammate to join as a Customer Service Representative. You will assist clients with policy information, changes, and claims while delivering exceptional service.

This role emphasizes teamwork, details, and a service attitude. You will coordinate with the agency team, maintain accurate records, and help community members access the protection they need, with prospects for growth.

Qualifications

• Communication and interpersonal skills are essential.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Customer service experience

Job description

Joseph Chambers - State Farm Agent in Pelham, AL is seeking a friendly, customer-focused teammate to join as a Customer Service Representative. You will assist clients with policy information, changes, and claims while delivering exceptional service.

This role emphasizes teamwork, details, and a service attitude. You will coordinate with the agency team, maintain accurate records, and help community members access the protection they need, with prospects for growth.