Insurance & Customer Relations Specialist — Growth & Flex

Amanda Ross - State Farm Agent; Plymouth (MI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Amanda Ross - State Farm Agent in Plymouth, MI is looking for a friendly, organized team member to join our service-focused office. You will help customers understand product options, build relationships, and support daily operations with accuracy.

This role offers a supportive environment, opportunities for training, and a path toward advancement within our agency, with emphasis on customer service and community outreach.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced work style

Customer service mindset

Education

State insurance license (or eligible)

Job description

Amanda Ross - State Farm Agent in Plymouth, MI is looking for a friendly, organized team member to join our service-focused office. You will help customers understand product options, build relationships, and support daily operations with accuracy.

This role offers a supportive environment, opportunities for training, and a path toward advancement within our agency, with emphasis on customer service and community outreach.