Insurance Customer Growth & Service Specialist

Sfagentabby; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Free food & snacks

Job summary

Abby Gallegos Mousner State Farm Agency in Houston, TX is seeking an Account Representative to grow the agency through meaningful customer relationships and attentive service.

You will develop leads, schedule appointments, identify customer needs, market relevant products, and serve customers with prompt, friendly support.

The role emphasizes teamwork, ongoing training, and opportunities for advancement while maintaining a strong commitment to excellent customer service.

Qualifications

• Experience in sales is preferred.
• Experience in managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing instincts

Communication skills

Customer service

Anticipating needs

Interpersonal skills

P&C license

Job description

Abby Gallegos Mousner State Farm Agency in Houston, TX is seeking an Account Representative to grow the agency through meaningful customer relationships and attentive service.

You will develop leads, schedule appointments, identify customer needs, market relevant products, and serve customers with prompt, friendly support.

The role emphasizes teamwork, ongoing training, and opportunities for advancement while maintaining a strong commitment to excellent customer service.