Insurance Customer Experience Specialist - Growth & Perks

State Farm Agent; Mesa (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Relocation assistance

Paid time off

Training & development

401(k) matching

Performance bonus

Job summary

Jenn Attar - State Farm Agent in Mesa, AZ is seeking a Customer Service Representative to deliver exceptional experiences and grow the agency's community presence. You will identify client needs, handle inquiries, and maintain records, collaborating with team members to ensure seamless service for clients in our local market.

Licensing in Property & Casualty is required; Life & Health is a plus. Strong communication, interpersonal skills, and the ability to multitask are essential.

Qualifications

• Currently licensed with Property and Casualty; Life and Health license a plus.
• Strong customer service orientation and communication skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Actively discover client needs to recommend solutions and drive account growth.
• Establish customer relationships and follow up with customers.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

Property and Casualty license

Life and Health license a plus

Job description

Jenn Attar - State Farm Agent in Mesa, AZ is seeking a Customer Service Representative to deliver exceptional experiences and grow the agency's community presence. You will identify client needs, handle inquiries, and maintain records, collaborating with team members to ensure seamless service for clients in our local market.

Licensing in Property & Casualty is required; Life & Health is a plus. Strong communication, interpersonal skills, and the ability to multitask are essential.