Insurance Customer Experience Specialist — Flexible Schedule

Beau-Burton---State-Farm-Agent; Columbus (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License Paid by Agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Beau Burton - State Farm Agent in Columbus, OH is hiring a Customer Service Representative to deliver exceptional client experiences, support insurance policyholders, and coordinate with the agency team.

The role emphasizes strong communication, attention to detail, and a willingness to learn. Bilingual Spanish candidates are encouraged, with opportunities to advance within a supportive, family-like office culture.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Identify additional ways that our team can serve each customer.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service

Bilingual Spanish

Job description

Beau Burton - State Farm Agent in Columbus, OH is hiring a Customer Service Representative to deliver exceptional client experiences, support insurance policyholders, and coordinate with the agency team.

The role emphasizes strong communication, attention to detail, and a willingness to learn. Bilingual Spanish candidates are encouraged, with opportunities to advance within a supportive, family-like office culture.