Insurance Customer Experience Specialist | Flexible Hours

Jose Olguin State Farm Agency; Long Beach (CA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jose Olguin State Farm Agency in Long Beach, CA is seeking a Customer Service Representative to join our agent team and deliver outstanding service. You will handle policy inquiries, assist with changes, and help customers navigate claims with a friendly, professional approach.

Ideal candidates are customer-focused, detail-oriented, bilingual in Spanish preferred, and eager to grow with our agency through training and advancement opportunities.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Bilingual Spanish

Job description

Jose Olguin State Farm Agency in Long Beach, CA is seeking a Customer Service Representative to join our agent team and deliver outstanding service. You will handle policy inquiries, assist with changes, and help customers navigate claims with a friendly, professional approach.

Ideal candidates are customer-focused, detail-oriented, bilingual in Spanish preferred, and eager to grow with our agency through training and advancement opportunities.