Insurance Customer Experience Specialist | Flexible

Barcley J Steib Insurance Agency Inc; Harahan (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Barcley Steib - State Farm Agent is seeking a Customer Service Representative to support the agent team by handling inquiries, policy information, and updates, contributing to exceptional customer experiences and retention within the local community.

This is a full-time role with a competitive salary ($40,000–$60,000 per year), a comprehensive benefits package (401(k), health and dental insurance, paid time off), and opportunities for advancement through training and development.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service experience

Job description

Barcley Steib - State Farm Agent is seeking a Customer Service Representative to support the agent team by handling inquiries, policy information, and updates, contributing to exceptional customer experiences and retention within the local community.

This is a full-time role with a competitive salary ($40,000–$60,000 per year), a comprehensive benefits package (401(k), health and dental insurance, paid time off), and opportunities for advancement through training and development.