Insurance Customer Experience Specialist

State Farm Agent; Enterprise (AL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Job summary

John Shaffer - State Farm Agent in Pensacola, FL is seeking a Customer Service Representative to deliver exceptional service and support to policyholders. You will cultivate relationships, answer inquiries, and help customers navigate insurance and financial services.

This role emphasizes attention to detail, effective communication, and the ability to handle multiple tasks. State Farm agents are independent contractors who hire their own staff and support the community with reliable coverage

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

John Shaffer - State Farm Agent in Pensacola, FL is seeking a Customer Service Representative to deliver exceptional service and support to policyholders. You will cultivate relationships, answer inquiries, and help customers navigate insurance and financial services.

This role emphasizes attention to detail, effective communication, and the ability to handle multiple tasks. State Farm agents are independent contractors who hire their own staff and support the community with reliable coverage