Insurance Customer Experience Specialist

Seth Joubert - State Farm Agent; DeRidder (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Seth Joubert - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for our insurance clients in DeRidder, LA. You will coordinate with the agency team to resolve inquiries and assist with policy updates, claims, and community outreach.

The role emphasizes customer focus, reliability, and teamwork in a fast-paced environment. Growth opportunities and ongoing training are available as part of our supportive, community-minded agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Seth Joubert - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for our insurance clients in DeRidder, LA. You will coordinate with the agency team to resolve inquiries and assist with policy updates, claims, and community outreach.

The role emphasizes customer focus, reliability, and teamwork in a fast-paced environment. Growth opportunities and ongoing training are available as part of our supportive, community-minded agency.