Insurance Customer Experience Specialist

Barcley Steib - State Farm Agent; Harahan (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Barcley Steib - State Farm Agent in Harahan, LA is seeking a Customer Service Representative to deliver exceptional service, handle policy inquiries, and assist with policy changes. You will support the agency team and help residents with their insurance needs.

This role emphasizes accuracy, empathy, and a customer-first approach, with chances for advancement as the agency grows. Strong communication and multitasking are valued, and prior customer service experience is preferred.

Qualifications

• Experience in customer service preferred.
• Attention to detail and ability to multitask.
• Strong communication and interpersonal skills.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Job description

Barcley Steib - State Farm Agent in Harahan, LA is seeking a Customer Service Representative to deliver exceptional service, handle policy inquiries, and assist with policy changes. You will support the agency team and help residents with their insurance needs.

This role emphasizes accuracy, empathy, and a customer-first approach, with chances for advancement as the agency grows. Strong communication and multitasking are valued, and prior customer service experience is preferred.