Insurance & Customer Experience Lead | Growth

State Farm; Lincolnwood (IL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Growth potential/Advancement

Job summary

State Farm Agent Team Member in Lincolnwood, IL is seeking a Customer Service Representative to help grow the business through value-based conversations and outstanding customer experience. The role emphasizes energetic, self-starting individuals who thrive in a fast-paced environment and seek career growth with competitive income.

The position involves relationship-building, answering inquiries on insurance products, and developing leads.

Qualifications

• Sales experience preferred and beneficial for role.
• Strong written and verbal communication skills.
• Ability to work in a team and multi-task in a fast-paced environment.
• Organizational skills and attention to detail are essential.
• Customer-focused mindset with a dedication to service.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service on inquiries about insurance and billing.
• Develop leads, schedule appointments, and identify customer needs to market suitable products.
• Maintain work ethic and commitment to success each day.

Skills

Sales experience

Communication

Teamwork

Organization

Detail oriented

Customer service

Multitasking

People skills

Job description

State Farm Agent Team Member in Lincolnwood, IL is seeking a Customer Service Representative to help grow the business through value-based conversations and outstanding customer experience. The role emphasizes energetic, self-starting individuals who thrive in a fast-paced environment and seek career growth with competitive income.

The position involves relationship-building, answering inquiries on insurance products, and developing leads.