Insurance Customer Care Specialist — Growth & Service

Cliff Ourso - State Farm Agent; Donaldsonville (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

Cliff Ourso - State Farm Agent in Donaldsonville, Louisiana, is looking for a Customer Service Representative to deliver outstanding customer experiences. You will address customer inquiries, make policy changes, and process claims while fostering a supportive environment.

Ideal candidates will possess strong communication skills and a detail-oriented approach. The position offers opportunities for internal growth and requires a commitment to customer service excellence.

Qualifications

• Excellent communication skills to interact effectively with customers.
• Attention to detail to ensure accurate processing of requests.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Cliff Ourso - State Farm Agent in Donaldsonville, Louisiana, is looking for a Customer Service Representative to deliver outstanding customer experiences. You will address customer inquiries, make policy changes, and process claims while fostering a supportive environment.

Ideal candidates will possess strong communication skills and a detail-oriented approach. The position offers opportunities for internal growth and requires a commitment to customer service excellence.