Insurance Customer Care Specialist — Growth & Perks

Willknowsinsurance; Houston (TX); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Will Washington - State Farm Agent is seeking a diligent Customer Service Representative to join a State Farm Agent Team. This full-time role in Houston, TX focuses on delivering exceptional customer experiences, updating policies, and guiding customers through inquiries and claim processes.

The position emphasizes attention to detail and a customer-focused approach, with opportunities for internal growth for sales-minded team members. Competitive compensation and benefits are highlighted.

Qualifications

• Clear communication and strong interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail oriented

Job description

Will Washington - State Farm Agent is seeking a diligent Customer Service Representative to join a State Farm Agent Team. This full-time role in Houston, TX focuses on delivering exceptional customer experiences, updating policies, and guiding customers through inquiries and claim processes.

The position emphasizes attention to detail and a customer-focused approach, with opportunities for internal growth for sales-minded team members. Competitive compensation and benefits are highlighted.