Insurance Customer Care Specialist — Growth Path

State Farm; Cumming (GA); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Dental insurance

Opportunity for advancement

Training & development

Competitive salary

Job summary

State Farm in Cumming, GA is seeking a Customer Service Representative to join Clint Smith - State Farm Agent Team Member. You will respond to inquiries, help clients with policy updates, and process claims while maintaining accurate records.

This full-time role emphasizes customer service, attention to detail, and the ability to work with other team members to serve the local community. Opportunities for advancement and comprehensive benefits are highlighted.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

State Farm in Cumming, GA is seeking a Customer Service Representative to join Clint Smith - State Farm Agent Team Member. You will respond to inquiries, help clients with policy updates, and process claims while maintaining accurate records.

This full-time role emphasizes customer service, attention to detail, and the ability to work with other team members to serve the local community. Opportunities for advancement and comprehensive benefits are highlighted.