Insurance Customer Care Specialist — Growth & Flexible Schedule

Crystal Compton - State Farm Agent; Forest Park (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Flexible schedule

Job summary

Cristal Compton - State Farm Agent in Forest Park, Georgia is seeking a customer-focused Customer Service Representative to enhance customer experiences while supporting the agency’s growth. You will answer inquiries, assist with policy changes, and process claims.

The ideal candidate will have strong communication skills and previous customer service experience, thriving in a supportive, team-oriented environment. This role offers opportunities for internal growth, emphasizing training and development, with a focus on work-life balance.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Cristal Compton - State Farm Agent in Forest Park, Georgia is seeking a customer-focused Customer Service Representative to enhance customer experiences while supporting the agency’s growth. You will answer inquiries, assist with policy changes, and process claims.

The ideal candidate will have strong communication skills and previous customer service experience, thriving in a supportive, team-oriented environment. This role offers opportunities for internal growth, emphasizing training and development, with a focus on work-life balance.