Customer Care & Policy Support Specialist

Clint Smith - State Farm Agent; Cumming (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Clint Smith - State Farm Agent in Georgia seeks a Customer Service Representative to deliver exceptional service, answer policy questions, assist with changes, and support community members. You will work with the agency team to provide accurate guidance and build trust.

You will process claims, maintain records, and contribute to growth through a positive, customer-focused approach. Training and advancement opportunities are available within the agency.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Customer service

Multitasking

Detail-oriented

Job description

Clint Smith - State Farm Agent in Georgia seeks a Customer Service Representative to deliver exceptional service, answer policy questions, assist with changes, and support community members. You will work with the agency team to provide accurate guidance and build trust.

You will process claims, maintain records, and contribute to growth through a positive, customer-focused approach. Training and advancement opportunities are available within the agency.