Insurance Customer Care Specialist | Flexible Schedule

Kristin Staropoli State Farm Insurance; Tigard (OR); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Kristin Staropoli State Farm Insurance is seeking a Customer Service Representative to join our Tigard, OR team. You will handle customer inquiries, assist with policy changes, and support claims processing, contributing to the agency’s growth and community outreach.

We value a customer‑focused, empathetic team member with strong communication, organization, and multitasking abilities. This full‑time role offers growth opportunities and a supportive team environment.

Qualifications

• Excellent communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail‑oriented

Customer service experience

Job description

Kristin Staropoli State Farm Insurance is seeking a Customer Service Representative to join our Tigard, OR team. You will handle customer inquiries, assist with policy changes, and support claims processing, contributing to the agency’s growth and community outreach.

We value a customer‑focused, empathetic team member with strong communication, organization, and multitasking abilities. This full‑time role offers growth opportunities and a supportive team environment.