Insurance Customer Care Specialist | Flexible Hours & Bonus

Brandon Hanson - State Farm Agent; Wyomissing (Berks County); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Job summary

Brandon Hanson Insurance Agency, Inc is seeking a customer-focused team member to deliver exceptional client experiences and support the growth of the agency. You will handle inquiries, update policies, and coordinate with other team members to meet community needs.

The role emphasizes attention to detail, empathy, and strong service mindset, with opportunities for internal growth for motivated individuals.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Customer service experience

Job description

Brandon Hanson Insurance Agency, Inc is seeking a customer-focused team member to deliver exceptional client experiences and support the growth of the agency. You will handle inquiries, update policies, and coordinate with other team members to meet community needs.

The role emphasizes attention to detail, empathy, and strong service mindset, with opportunities for internal growth for motivated individuals.