Insurance Customer Care Specialist – Flexible Hours

Alancox; Killeen (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Alancox in Killeen, Texas, is seeking a Customer Service Representative - State Farm Agent Team Member. You will provide exceptional customer service while enhancing your career by resolving inquiries and supporting community members.

Your role includes answering customer questions, assisting with policy updates, and processing insurance claims, all while maintaining accurate records. Alancox offers a competitive salary and benefits, including health insurance and a flexible schedule.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and capable of managing multiple tasks.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Alancox in Killeen, Texas, is seeking a Customer Service Representative - State Farm Agent Team Member. You will provide exceptional customer service while enhancing your career by resolving inquiries and supporting community members.

Your role includes answering customer questions, assisting with policy updates, and processing insurance claims, all while maintaining accurate records. Alancox offers a competitive salary and benefits, including health insurance and a flexible schedule.