Insurance Customer Care Specialist — 9am–3pm, PTO & Growth

The Juris Agency; Anchorage (AK); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Hands on Training

Career Growth Opportunities

Monthly Bonus Opportunities

3% Retirement Match

Monday to Friday schedule

Job summary

Melissa Izatt Insurance Agency in Eagle River, AK, is seeking a Customer Service Representative who enjoys helping people and building relationships. The role involves assisting clients with insurance needs, answering questions, processing payments, and updating records in a friendly, professional environment.

Experience is valued but not required; training is available. Compensation is hourly with potential for monthly bonuses, and licensed candidates can expect higher starting pay.

Qualifications

• Prior customer service and/or insurance experience preferred.
• License preferred but not required; willingness to obtain within 60 days of employment.

Responsibilities

• Help clients with policy questions, changes, payments, and other day‑to‑day insurance needs.
• Explain insurance products and services clearly to clients.
• Build relationships so clients feel heard, valued, and well taken care of.
• Be a friendly, helpful point of contact for clients by phone and in person.

Skills

Customer service

Communication

Teamwork

Education

Property & Casualty license preferred

Job description

Melissa Izatt Insurance Agency in Eagle River, AK, is seeking a Customer Service Representative who enjoys helping people and building relationships. The role involves assisting clients with insurance needs, answering questions, processing payments, and updating records in a friendly, professional environment.

Experience is valued but not required; training is available. Compensation is hourly with potential for monthly bonuses, and licensed candidates can expect higher starting pay.