Insurance Customer Advocate & Team Member – Growth

Amandajsf; Alaska; On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

401(k)

Performance bonuses

Flexible schedule

Paid time off

Training & development

Job summary

A local insurance agency in Anchorage, Alaska is looking for a Customer Service Representative. Your role will focus on generating exceptional customer experiences while providing policy information and assisting with policy changes. Ideal candidates will possess strong communication skills and attention to detail, and a background in customer service is preferred. The agency offers a competitive hourly wage of $20.00 - $22.00, alongside benefits such as flexible scheduling and training opportunities.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency in Anchorage, Alaska is looking for a Customer Service Representative. Your role will focus on generating exceptional customer experiences while providing policy information and assisting with policy changes. Ideal candidates will possess strong communication skills and attention to detail, and a background in customer service is preferred. The agency offers a competitive hourly wage of $20.00 - $22.00, alongside benefits such as flexible scheduling and training opportunities.