Insurance Customer Care Specialist

Eric Atwell - State Farm Agency; Overland Park (KS); On-site; USD 53,000 - 58,000; Full time

Benefits offered by this job

Career advancement

Paid time off

401k with match

Bonus based on performance

Company parties

Competitive salary

Job summary

Eric Atwell - State Farm Agent is seeking a Customer Service Representative for the Overland Park, KS area. This full-time role focuses on delivering exceptional customer experiences, handling policy questions, guiding changes, and coordinating with the agency team to support community members.

You will resolve inquiries, process claims, and maintain meticulous records while contributing to the agency's growth and client satisfaction.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Customer service experience

Job description

Eric Atwell - State Farm Agent is seeking a Customer Service Representative for the Overland Park, KS area. This full-time role focuses on delivering exceptional customer experiences, handling policy questions, guiding changes, and coordinating with the agency team to support community members.

You will resolve inquiries, process claims, and maintain meticulous records while contributing to the agency's growth and client satisfaction.