Insurance Customer Care & Policy Advisor

Tony Lee - State Farm Insurance Agent; Florida; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Florida seeks a Customer Service Representative to enhance exceptional customer experiences. Responsibilities include answering inquiries, updating policies, and maintaining records. Ideal candidates should have strong communication skills, multitasking ability, and previous customer service experience. Salary ranges from $40,000 to $50,000 per year, with opportunities for advancement in a supportive environment.

Qualifications

• Previous customer service experience preferred.
• Sales experience (outside or inside sales, retail, telemarketing) preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Plant City - FL - 33563

• Bonus based on performance
• Opportunity for advancement
• Paid time off

About Our Agency

At the Tony Lee State Farm Agency, we are committed to providing exceptional service and helping individuals, families, and businesses protect what matters most. With more than 32 years of insurance experience, Tony brings extensive knowledge, professional expertise, and a passion for serving the Plant City community.

Our agency values integrity, teamwork, and building lasting relationships with our customers. We strive to create a positive, supportive work environment where team members can grow professionally while making a meaningful impact every day.

If you’re looking to join an experienced, customer-focused team that values service, community, and continuous growth, we’d love to meet you.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Tony Lee - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Spanish-speaking candidates highly preferred

Compensation $35,000.00 - $50,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Plant City - FL - 33563

Responsive recruiter Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

At the Tony Lee State Farm Agency, we are committed to providing exceptional service and helping individuals, families, and businesses protect what matters most. With more than 32 years of insurance experience, Tony brings extensive knowledge, professional expertise, and a passion for serving the Plant City community.

Our agency values integrity, teamwork, and building lasting relationships with our customers. We strive to create a positive, supportive work environment where team members can grow professionally while making a meaningful impact every day.

If you’re looking to join an experienced, customer-focused team that values service, community, and continuous growth, we’d love to meet you.

ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Tony Lee - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Spanish-speaking candidates highly preferred

Compensation $35,000.00 - $50,000.00 per year



Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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