Insurance Customer Advocate - Growth & Flexible Schedule

Aprilwelch; Lakewood (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) with employer matching

Health insurance with 50% employer contribution

Paid time off after 90 days

Quarterly team-building events

Mental wellness sessions

Job summary

A local agency is seeking a Customer Service Representative to deliver exceptional support and foster customer relationships. This role at Aprilwelch emphasizes detail-oriented service and teamwork, allowing you to enhance your skills while managing customer inquiries and processing insurance claims. Ideal candidates will possess strong communication skills and previous experience in customer service, with growth opportunities for motivated individuals. Join our supportive team committed to customer care and professional development in Lakewood, Colorado.

Qualifications

• Previous customer service experience preferred.
• Insurance licensing will be required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Bilingual Spanish

Job description

A local agency is seeking a Customer Service Representative to deliver exceptional support and foster customer relationships. This role at Aprilwelch emphasizes detail-oriented service and teamwork, allowing you to enhance your skills while managing customer inquiries and processing insurance claims. Ideal candidates will possess strong communication skills and previous experience in customer service, with growth opportunities for motivated individuals. Join our supportive team committed to customer care and professional development in Lakewood, Colorado.