Insurance CSR: Growth Path to Office Manager

Tri-County Insurance Associates; Valley View (PA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Health Insurance

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Zusammenfassung

Tri-County Insurance Associates in Valley View, PA is looking to add a goal-oriented customer service representative to join our insurance sales team. This role requires a self-driven, detail-oriented professional who will provide continuing care to our large book of current clients and help us grow in a friendly, team-oriented atmosphere.

You will develop and maintain client relationships, submit policy payments, perform end-of-day reconciliations, and handle nonpayment cancellations with

Qualifikationen

• 2-4 years experience in an office or professional setting (or equivalent).
• Dependable and reliable.
• Excellent customer service and interpersonal communication skills.
• Excellent phone and computer skills.
• A goal oriented and self driven individual.

Aufgaben

• Develop and maintain client relationships.
• Submit all policy payments and perform end-of-day bank reconciliation.
• Send nonpayment cancellation notices and follow up with calls.
• Handle company mail and scan documents to the agency management system.
• Update and maintain the insurance management system.
• Send birthday and sympathy cards to clients when needed.
• Answer all incoming calls and direct to appropriate personnel.
• Other light clerical duties as needed.

Kenntnisse

Customer service

Interpersonal communication

Phone skills

Computer skills

Goal oriented

Self-driven

Tools

Agency management system

Jobbeschreibung

Tri-County Insurance Associates in Valley View, PA is looking to add a goal-oriented customer service representative to join our insurance sales team. This role requires a self-driven, detail-oriented professional who will provide continuing care to our large book of current clients and help us grow in a friendly, team-oriented atmosphere.

You will develop and maintain client relationships, submit policy payments, perform end-of-day reconciliations, and handle nonpayment cancellations with