Insurance CSR & Customer Care Associate — Flexible Schedule

State Farm Agent; Madison (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Madison, Wisconsin seeks a Customer Service Representative to enhance customer experiences and support agency growth. The role involves responding to inquiries, processing claims, and assisting with policy changes. Ideal candidates should possess strong communication skills and attention to detail, with previous customer service experience preferred. The position offers a competitive salary ranging from $40,000 to $50,000 per year, making it a promising opportunity for those looking to thrive in a supportive environment.

Qualifications

• Previous customer service experience preferred.
• Excellent communication skills.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

An insurance agency in Madison, Wisconsin seeks a Customer Service Representative to enhance customer experiences and support agency growth. The role involves responding to inquiries, processing claims, and assisting with policy changes. Ideal candidates should possess strong communication skills and attention to detail, with previous customer service experience preferred. The position offers a competitive salary ranging from $40,000 to $50,000 per year, making it a promising opportunity for those looking to thrive in a supportive environment.