Insurance CSR & Client Advocate — Flexible & Growth

Liliana Hernandez - State Farm Agent; Pleasanton (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Liliana Hernandez - State Farm Agent in Pleasanton, Texas is seeking a Customer Service Representative - State Farm Agent Team Member. In this role, you will generate exceptional client experiences while resolving inquiries and coordinating with agency team members.

The ideal candidate has strong communication skills, is detail-oriented, and can manage multiple tasks. Bilingual Spanish is preferred. This position offers competitive salary and benefits, along with opportunities for performance-based bonuses.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Bilingual Spanish

Job description

Liliana Hernandez - State Farm Agent in Pleasanton, Texas is seeking a Customer Service Representative - State Farm Agent Team Member. In this role, you will generate exceptional client experiences while resolving inquiries and coordinating with agency team members.

The ideal candidate has strong communication skills, is detail-oriented, and can manage multiple tasks. Bilingual Spanish is preferred. This position offers competitive salary and benefits, along with opportunities for performance-based bonuses.