Insurance Coordinator & Front Desk — Patient Experience Pro

Guardian Dentistry Partners; Novi (MI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Vacation & Holidays

401k with matching

Health, dental, vision

Life Insurance and Disability

Flexible Schedules

Guaranteed Hourly Rate

Job summary

Goldstein Dental Group is seeking an Insurance Coordinator / Front Desk to greet patients, verify insurance, and manage phones and scheduling, delivering a welcoming experience while supporting the Doctor and Hygienist teams.

The role is fast-paced, requires multitasking, and offers paid vacation/holidays, 401k with matching, health/dental/vision, life and disability insurance, and flexible schedules. Starting at $25 per hour plus benefits (30+ hours).

Qualifications

• 2-3 years experience preferred.
• Dentrix Experience Preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
• Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Front desk/customer service

Communication skills

Interpersonal skills

Multi-tasking

Self-motivated

Tools

Dentrix

Job description

Goldstein Dental Group is seeking an Insurance Coordinator / Front Desk to greet patients, verify insurance, and manage phones and scheduling, delivering a welcoming experience while supporting the Doctor and Hygienist teams.

The role is fast-paced, requires multitasking, and offers paid vacation/holidays, 401k with matching, health/dental/vision, life and disability insurance, and flexible schedules. Starting at $25 per hour plus benefits (30+ hours).