Insurance Coordinator / Front Desk

Goldstein Dental Group; Novi (MI); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health, dental & vision

Life Insurance

Disability Insurance

401k Plan with match

Paid vacation and holidays

Flexible schedules

Job summary

Goldstein Dental Group in Novi, MI is seeking an Insurance Coordinator / Front Desk to greet patients and deliver an excellent patient experience while coordinating the Dentist and Hygienist schedules.

The role handles insurance verifications, claims submission, billing questions, appointment confirmations, and follow-ups, with a fast-paced environment and comprehensive benefits.

Qualifications

• 2–3 years experience preferred.
• Dentrix experience preferred.
• Outstanding professionalism and strong work ethic.
• Strong communication and interpersonal skills.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet all patients by first name with a friendly personality.
• Serve as the face of the company for patients and callers.
• Confirm future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Communication skills

Dentrix Experience

Customer service

Multitasking

Tools

Dentrix Software

Job description

Location:Goldstein Dental GroupInsurance Coordinator / Front Desk - $25 + an HourJob Summary:We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.Primary Job Responsibilities:Completes daily insurance verifications for all scheduled patientsGreet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.Serve as the face of the company, offering friendly service to those entering the office or calling in on the phoneConfirm all future appointmentsAssist patients with billing questionsSubmit Insurance Claims with proper attachments and narratives.Follow-up with unscheduled recare/treatment appointments.Qualifications:2-3 years experience preferredDentrix Experience PreferredOutstanding professionalism, high moral standards, and a self-motivated work ethicStrong communication and interpersonal skills to build trusting relationships with your co-workers and patientsDriven personality to want to strive to be the best in your profession and provide the best care for our patients.Compensation & Benefits:Guaranteed Hourly RatePaid Vacation & Paid Holidays401k Program: with matching contributionsBenefits: (offered at 30 hours or more)Competitive health, dental, and vision planLife Insurance and Disability InsuranceFlexible SchedulesFLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.