Insurance Coordinator - CBO

Lightwave Dental Management LLC; Wake Forest (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Lightwave Dental Management LLC is seeking a friendly, team-oriented insurance specialist to help the practice manage dental claims efficiently and with care. The ideal candidate is self-motivated and capable of coordinating with patients and insurers to ensure smooth processing.

Experience with TAB32 or Dentrix is a plus, along with strong English writing skills and proficiency with MS Excel, Word, and practice management software.

Qualifications

• 1–2 years of experience with dental insurance knowledge.
• Experience with TAB32 or Dentrix is a plus.
• Proficient in English grammar, spelling, and punctuation.
• Proficient with MS Excel, Word, and practice management software.

Responsibilities

• Study insurance plans used most to understand limitations and guidelines.
• Document basic insurance information in the patient’s file for quick reference.
• Calculate amounts due for effective over-the-counter collection during the day.
• Identify patients in the daily schedule who are financial concerns and note payment problems.
• Verify in advance that all information required by insurance is available for processing claims.
• Correspond with insurance companies to review treatment coverage or denials.
• Handle all insurance inquiries daily with a helpful and positive attitude.
• Willing to help in other areas as needed.

Skills

Dental insurance

English proficiency

Tools

TAB32

Dentrix

Practice management software

Job description

Position Summary:

• Candidate must be a friendly, caring, goal and, team oriented individual that is self-motivated
• We work smart as a team and we are looking for someone to come in and help us go to the next level
• Study insurance plans used most frequently to understand the various limitations and guidelines
• Document basic insurance information in the patient’s file for quick reference
• Calculate amounts due, so effective collection over the counter can take place during the day
• Identify patients in the daily schedule who are a financial concern, note payment problems on the patient’s chart
• Verify in advance of treatment that all information required by insurance companies such as x-rays, charting, narratives, and other documentation is available for processing the claim when applicable
• Correspond with insurance companies to review treatment coverage or denials
• Handle all inquiries concerning insurance daily with a helpful and positive attitude
• Willing to help in other areas as needed

Qualifications:

• Minimum of 1-2 years experience and knowledge of dental insurance
• Experience with TAB32, Dentrix or other Dental Software is a plus
• Knowledge of English composition, grammar, spelling, and punctuation
• Skilled in the use of standard office equipment, including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software)