Insurance Compliance & Claims Specialist

Penske Truck Leasing Co.; Reading (Berks County); On-site; USD 40,000 - 54,000; Full time

Job summary

Penske Truck Leasing Co., L.P. in Reading, PA is seeking an Insurance/Compliance support role to assist Compliance Managers with day-to-day operations. The position provides basic insurance and HAZMAT support to field operations, issues insurance documents, and handles claims and suspensions.

Strong customer service and MS Office skills are required. Equal opportunity employer. Primary location is Reading, PA; travel may be required.

Qualifications

• Basic insurance knowledge preferred.
• Ability to work in a high volume fast-paced environment and remain accurate.
• Strong customer service skills required.
• Effective verbal & written communication skills required.
• Proficiency with Microsoft Office products required.

Responsibilities

• Receives & routes incoming claim inquiry calls to appropriate examiner or department.
• Review claims to determine coverage.
• Handle tender of customer provides claims.
• Review Rental & Lease agreements.
• Review law suits & prepare tender.
• Maintain Litigation round robin.
• Review 24/7 accident reports for processing.
• Distribute Insurance ID cards.
• Maintain Insurance Card supply.
• Review/Research bankruptcy notices.
• Research & resolve State Vehicle Suspensions and vehicle verification notices.
• Assist with special projects as assigned.

Skills

Insurance knowledge

Customer service

Multi-tasking

Organizational skills

Verbal & written communication

Teamwork

Microsoft Office

Attendance reliability

Education

High school diploma or Associate’s degree

Tools

Microsoft Office

Job description

Penske Truck Leasing Co., L.P. in Reading, PA is seeking an Insurance/Compliance support role to assist Compliance Managers with day-to-day operations. The position provides basic insurance and HAZMAT support to field operations, issues insurance documents, and handles claims and suspensions.

Strong customer service and MS Office skills are required. Equal opportunity employer. Primary location is Reading, PA; travel may be required.