Insurance & Client Relations Specialist

Iris Kuwaye; Hilo (HI); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Job summary

Iris Kuwaye State Farm Agent in Hilo, HI is seeking an Account Representative to support daily operations and help customers choose the right insurance and financial products.

As a Team Member you will build relationships, process inquiries, and collaborate with the agency to meet marketing goals. This role offers health insurance, PTO, and performance-based bonuses.

Join a community-focused team dedicated to helping locals protect their dreams.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Detail oriented
• Proactive in problem solving
• Pride in getting work done accurately and timely
• Ability to multi-task
• Ability to conduct interviews in the office
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Customer service

Marketing

Sales mindset

Communication skills

Interpersonal skills

Multi-tasking

Interviewing

Relationship building

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Tools

Property and Casualty license

Job description

Iris Kuwaye State Farm Agent in Hilo, HI is seeking an Account Representative to support daily operations and help customers choose the right insurance and financial products.

As a Team Member you will build relationships, process inquiries, and collaborate with the agency to meet marketing goals. This role offers health insurance, PTO, and performance-based bonuses.

Join a community-focused team dedicated to helping locals protect their dreams.