Insurance Client Experience & Growth Specialist

Shane Taylor - State Farm Agent; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Growth potential

PTO

Career-building

Free snacks

401K matching

Job summary

Shane Taylor - State Farm Agent in Encino, CA is seeking an Insurance Account Representative for a full-time role. You will build client relationships, answer inquiries about insurance options, and help customers manage their policies with care and professionalism.

The role offers a base salary with commission, reflecting performance and growth opportunities within the office, and emphasizes customer-first service and community support.

Qualifications

• Dedicated to customer service
• Able to relate to customers and anticipate needs
• Excellent communication to assist customers and team
• Proactive in problem-solving

Responsibilities

• Establish customer relationships and follow up as needed
• Provide prompt, accurate, friendly service for inquiries on insurance and billing
• Use a needs-based review process to educate customers about options
• Communicate clearly to meet customer needs and support business growth

Skills

Customer service

Communication

Needs-based selling

Relationship building

Job description

Shane Taylor - State Farm Agent in Encino, CA is seeking an Insurance Account Representative for a full-time role. You will build client relationships, answer inquiries about insurance options, and help customers manage their policies with care and professionalism.

The role offers a base salary with commission, reflecting performance and growth opportunities within the office, and emphasizes customer-first service and community support.