Insurance Client Care Specialist – Growth & Service

Justin Lumsden - State Farm Agent; St. Louis (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

Justin Lumsden - State Farm Agent in St. Louis seeks a Customer Service Representative to enhance client experiences and support agency growth. The ideal candidate will handle customer inquiries, process policy changes, and assist with claims, all while providing top-tier service.

A strong focus on communication and organization will position you for internal growth within the agency. Join a team that values development and advancement through customer interaction.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Ability to multitask

Job description

Justin Lumsden - State Farm Agent in St. Louis seeks a Customer Service Representative to enhance client experiences and support agency growth. The ideal candidate will handle customer inquiries, process policy changes, and assist with claims, all while providing top-tier service.

A strong focus on communication and organization will position you for internal growth within the agency. Join a team that values development and advancement through customer interaction.